Care Coordination

* Care Coordinator - Nationwide *

England, England   |   Full time

Cera Care is a domiciliary care provider that is looking to recruit caring, compassionate and motivated individuals to join our award-winning team nationwide.

We are looking for a Care Coordinator to join our team. In this role, you will effectively and efficiently manage the delivery of high-quality care services across your service locations, ensuring that Care Workers are matched to Clients based on the level and type of care they need, along with, when possible, being in close proximity.


Key Responsibilities:

  • Ensure that Care Worker rotas are organised, correctly matched to Clients’ needs and well-planned, taking into account travelling time, holiday cover and last minute cancellations.

  • Provide insight into developing, implementing and executing a successful Operational practice across the Care side of the business.

  • Responsible for resourcing for new care packages and building on existing packages.

  • Improving and maintaining the continuity of care for new and existing care packages.

  • Maintain clear, accurate, appropriate and up-to-date digital records for all Clients and Care Workers within your area, using our bespoke system.

  • Responsible for cordially resolving customer queries in a timely manner within your area to maintain a positive Company reputation

  • Ensure all operations are Company and CQC Compliant.

  • Help develop the company’s Care Worker Community.

  • Arrange training and performance appraisals as required.

  • Contribute to the growth and service expansion targets set by the business.


Requirements:

  • Ideally NVQ/QCF level 3 in Care.

  • At least 2 years experience working as a care coordinator for a Domiciliary Care Agency. 

  • Knowledge of CQC Compliance is essential.

  • Ideally experienced in conducting care assessments, care reviews and being able to motivate care staff.

  • Organised, methodical, and a good eye for detail.

  • Being flexible around working schedules, roles and responsibility as it is a fast growing start up environment

  • Being a team player is extremely crucial to this role.


Benefits:

  • Great career development opportunity with a fast-growing company with ambition.

  • Hardworking team looking to build something to change Care in the UK.


*If you are looking for a rewarding role where you actively make a positive difference to people’s lives, we would love to hear from you!

*About Us*
Cera is a multi award-winning Care provider. As one of the largest Care providers in the country, we have made it our mission to improve service_ _delivery across the care sector by utilising the latest technology to empower our service users to live more independently.


*Apply now to join us and help transform the delivery of care.*


Job Types: Full-time, Permanent

Location: Various locations nationwide


Salary: 20,000 to 25,000 per annum

Licence: Driving (Preferred)

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